The Ultimate Emergency Call System

Senior Housing Industry Systems:

PC System

WP 1000

Sentry 101

PC System

The Senior Nurse Call & Emergency Call System is PC based and features our revolutionary alarm processing software providing maximum power and efficiency in the management of nurse call system alarms and staff response.

Computer Based

The power of a computer is the engine that processes, reports and records alarms in your facility. This allows great flexibility and provides a system that can easily grow with your future needs. All alarms are stored on a hard disk for future reference and a report generator allows you to view alarm histories that have been defined by you. This is a tremendous management tool and helps your facility run smoothly and efficiently.

This system can be completely wireless, drastically cutting installation and wiring costs. The software records the date, time, and location of all emergency calls. The handheld radio phones carried by the staff can be used to acknowledge any Nurse Call Emergency Call, by inputting an individual staff ID number. This can be done at either the computer or by hand held two way radio phones. This method of logging all events and acknowledgements on an individual basis provides for a data trail and staff accountability. Set time windows for the amount of time taken to acknowledge a nurse call and time taken to restore the nurse call switch can be adjusted. The CareCaller’s Nurse Call / Emergency Call Systemcan sound an alert if action from staff is too slow or send an immediate email message / phone call to administrators advising them of the tardy response.

The system has an advanced report logging feature that may be customized to provide whatever reporting documentation you require. For example, you can see how many times Ms. Jones activated her nurse call switch in the last month and how long it took to respond each time. Each morning, administrators may print a report that shows the events that exceeded the accepted acknowledge and restore time window.

At The Computer

CareCaller’s Nurse Call / Emergency Call System clearly displays all alarms and events on a high resolution computer monitor. The computer is equipped with a human voice synthesizer which actually tells employees about the alarm conditions, ensuring that the notification stands out amidst the normal beeping, ringing, and buzzing of the typical office or front desk.

Hand Held Two Way Radios

The CARECALLER Nurse Call / Emergency Call System also completely eliminates the need to keep a staff person at the main desk, meaning a big savings in labor costs. All front desk tasks, such as answering an intercom call, opening an electric door strike, opening a parking gate, answering an incoming telephone call, placing a telephone call, or responding to an apartment emergency call are conveniently incorporated into the hand held two way radios. All personnel with radios are simultaneously informed of alarms or events. Everyday staff to staff communications, such as dispatching maintenance are easily and seamlessly woven into the tapestry of your facility. The modern radios, which are compact and fit easily into the palm of your hand, may be augmented with alphanumeric pagers, which are also available with this system. Alarms and events may be routed to any of 6 radio channels so that staff persons hear only alarms assigned to their area.

If a problem occurs, the voice synthesizer in the computer announces an alarm to all staff carrying
radios. The message will be repeated every fifteen seconds, requiring an acknowledgement from a staff member to silence the repeating broadcasts. By entering his or her unique ID number into the keypad on the hand held two way radio, that person will be logged, by name, into the computer as the responsible party. This increased accountability is vital when the lives of your residents depend upon the response of facility caregivers, and significantly reduces your liability.

FACILITY MARKETING

CARECALLER is designed as the centerpiece in the family of features your marketing staff
may offer to prospective residents. These options clearly demonstrate your concern,
diligence, and willingness to provide residents with the best emergency call and life safety
system available. No other single investment in your facility will yield a greater return in
attracting residents than the comforting and reassuring features of the CARECALLER
Emergency Call System.

WIRELESS NURSE CALL PENDANT AND PULL SWITCH

Wireless, water-resistant emergency call pendants are available with belt clips, neck lanyards or wrist bands. Pendants are fully supervised; meaning staff are alerted if they stop working or develop a low
battery. This is vital when lives depend on your Emergency Call System. Spread spectrum technology transmits alarm signals on multiple frequencies, ensuring the greatest possible degree of reliability. Staff can also easily pinpoint the location of any person whose pendant has been activated; this is achieved using our wireless CARECALLER locators. The CARECALLER system can also be setup to visually map the position of the pendant which has been pressed, if provided with building layouts .

2 WAY VOICE / INTERCOM

The CARECALLER system offers nearly every technology and type of voice communication including but not limited to, ceiling speakers with built in microphone, speakers in pull stations, hands free speaker phones, and Last Alarm Auto Dial (LAAD). LAAD allows the carrier of the digital radiophone to issue a simple command from their keypads which automatically looks up the telephone or extension number of the last apartment to activate an emergency call, dials the number and connects the call directly to the staff radio. If a digital phone with a speaker phone is used throughout the building, calls can be pushed right to the speakers in case the residents are unable to answer the call.

Smoke Alarms – Fire Alarms

Apartment smoke detectors may be incorporated into the CARECALLER system’s monitoring duties. Any standard Smoke detectors can easily be connected to a wireless transmitter. In doing so the CARECALLER system is notified of all smoke alarms and the exact location and room which they originated. This allows the staff to check in and make sure a fire isn’t about to start, and that the resident is safe. The general fire alarm system may also be connected so that specific smoke detectors, sprinklers, and pull switch alarms will be broadcast over the radios with a clear and concise description of the location. This saves time by eliminating the need for staff to check fire panels.

Care Caller Software

The Sentry system by CareCaller uses our powerful software engine to provide the comprehensive communication required for effective security response.
It is designed to receive alarms and signals from almost any type of system and integrate them into one command
and control center. “The CareCaller software has virtually unlimited input and output capabilities allowing
it to be easily tailored to any use.”

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Devices

BEDSIDE STATIONS:
Bedside Pull Switch

UNIVERSAL WIRELESS TRANSMITTER:
Univesal Transmitter

EMERGENCY CALL PENDANT:
Pendant

PERSONAL DURESS PENDANT
WITH MAN-DOWN DETECTION:

Pendant with Man Down

WIRELESS REPEATER:
Repeater Locator

WRCOM-DS WIRELESS
SERIAL RECEIVER:

Serial Receiver

FALL ALERT PENDANT:

INTERCOM WIRING SCHEMATIC:

DOOR STATIONS TO PHONE SCHEMATIC:

INTERCOM SPEAKER STATION:
Intercom Station

NIGHT STAND AND CALL SWITCH:

ROOM CONSOLE SWITCH:
Room Consol Switch

EMERGENCY CALL SWITCH
WITH INTERCOM SPEAKER:

Room Consol with Intercom Speaker

REDUNDANT COMPUTER:
Redundant Computer

RADIO INTERFACE:
Radio Interface

RADIO INTERFACE WIRING DIAGRAM:

SOLAR PANEL:
Solar Panel

TABLE TOP EMERGENCY CALL SWITCH:
Emergency Table Top Switch

TABLE TOP SWITCH:
Table Top Switch